Frequently Asked Questions

Everything you need to know about our doors, installation, and ordering process.

Our garage doors undergo stringent testing of their safety features by external agencies, and every one that is manufactured in our factory is visually inspected and tested by our in-house quality control department. On our standard doors, the remote control operates on a ‘Hold to Run’ function, meaning as soon as you stop pressing the button, the garage door will stop immediately. Our premium models come with an industry-leading obstacle detection system as standard. This uses a motor to instantly rebound the garage door if it comes into contact with an obstruction. In case of power failures, an internal manual override is included as standard.

In case of a garage power failure, an internal manual override is included as standard. If you do not have an additional entry point to your garage (e.g., a side door), we recommend also installing an external override.

Our products are more secure than many other garage door designs on the UK market. The patented auto-locking system is one of the best-performing systems available. We utilize an octagonal barrel attached to the top lath instead of the industry-standard circular one for more protection. The bottom ‘Security Slat’ is made from thicker aluminum to further improve security and rigidity.

Maintaining your electric garage door is easy. A quick, regular wash of the exterior to keep salt and grit off the aluminium slats is all that’s required. Please note: do not apply any grease or oil to any part of the door.

No. Delivery and fitting are completely FREE.

Installation and delivery are included for FREE in the quoted price you receive.

We do not believe in hidden extras. We display any optional extra costs upfront while you’re generating your quote so you know the price of everything immediately.

Our package is comprehensive and includes: a roller shutter door, professional fitting service, 2 remote controls, internal manual override, fully enclosed top box, and a comprehensive guarantee. VAT is also included in your quote.

Your garage door quote is guaranteed for 30 days from the point of generation.

Just contact us on 0800 048 5599. Our enquiries team will be happy to take your details and arrange the installation of your new garage door.

Once your new garage door is installed, the remaining balance is payable by bank transfer, debit/credit card, or secure pay-by-link. A 50% deposit is required on order, payable by bank transfer or cheque only at this time. After full payment, you’ll be invited to register your installation to activate your warranty.

At this time, we do not offer finance options. However, we pride ourselves on providing the best value for money garage doors on the market.

While the average cost for replacement and installation can range widely, ours start at just £895*, which includes free fitting and a comprehensive warranty. (*Terms and conditions apply.)

The possibilities are endless! Your garage can be used for parking, storage, a home gym, workshop, or even an extension of your living space with the right insulation.

In most cases, replacing an existing garage door with a similar style or upgrading to an electric one doesn't require planning permission. We advise checking with your local authorities for specific regulations.

Yes, our electric garage doors are designed with security in mind. They come equipped with secure guide rails, auto-lock, and anti-clone remote controls.

Our doors come pre-coated in a variety of durable, weather-resistant colours. White is included at no extra cost, while other colours are available as an upgrade. Our powder coating provides long-lasting protection.

They work using a motorised system that opens and closes the door with a remote control. We use a maintenance-free integrated motor housed inside the top box, designed for years of reliable use.

Consider coordinating with your home's exterior colour scheme and architectural style. White is included at no extra cost, while other options are available for a small upgrade fee.

Our electric garage doors are designed without windows to prioritise security and privacy, featuring a secure, interlocked 'curtain' of slats.

Yes, it is a seamless process. An engineer will visit to confirm the build specification and provide a final quote. Our manufacturing team then crafts your bespoke door, and the engineer returns to install it for free, even taking away your old door.

Yes, our doors feature double-skinned aluminium slats, insulating high-density polyurethane foam, and weatherproof seals to improve temperature regulation.

The average turnaround time from booking a survey to installation is approximately two to six weeks.

Yes, you'll receive two remote control fobs as standard. Additional remotes are available for purchase if needed.

While they both roll up, roller garage doors consist of horizontal panels that roll into a compact coil, whereas traditional shutter doors typically consist of interlocking slats rolling around a drum.

Yes, we will take away your old garage door and recycle it if possible. Depending on the material, a small charge may apply.

Yes, our doors are made to measure, and we offer solutions for double garages up to 5m wide.

Our site is designed to be easy to use. You can find information on our packages, use our online builder for a real-time quote, and then contact us to move forward with your purchase.