Peace of mind with every purchase. Our warranty covers you against manufacturing defects.
Thank you for choosing this product. We are confident it will provide reliable performance for many years, having been designed and manufactured to your individual requirements and specifications to deliver long-term satisfaction.
Supplied with a two-year parts and labour warranty, effective from the date of installation, covering defects arising from manufacturing or workmanship.
Supplied with a three-year parts and labour warranty, effective from the date of installation, covering defects arising from manufacturing or workmanship.
Replacement parts are covered for six months or the remainder of the existing warranty period (whichever is longer). Non-consumable replacement components (such as motors) are supplied with a six-month warranty from the date of dispatch.
Subject to the limitations and exclusions set out below, Go Direct Doors warrants that all newly supplied doors, motors, and electronic components are free from defects in workmanship under normal use. In addition, any installation work carried out by Go Direct Doors is warranted to be free from defects in workmanship.
Any claim relating to materials, workmanship, or installation must be reported to Go Direct Doors within a reasonable period following installation.
Go Direct Doors shall not be liable for defects or failures resulting from:
The liability of Go Direct Doors shall not exceed the value of the product and/or services supplied, except in cases of death or personal injury caused by negligence.
Go Direct Doors shall not be responsible for losses that were not reasonably foreseeable at the time the contract was entered into, nor for indirect or consequential losses, including (but not limited to) loss of profits or loss of opportunity.
All delivery and installation dates are estimates only. Go Direct Doors accepts no liability for delays caused by events beyond its reasonable control, including but not limited to acts of God, war, government action, industrial disputes, fire, flood, transport disruption, licensing issues, or material shortages.
In the event of a delay, Go Direct Doors reserves the right to extend delivery or installation times. If fulfilment becomes impossible, Go Direct Doors may cancel the contract without liability to either party for loss, damage, or expense.
The buyer must take reasonable steps to ensure the safety of Go Direct Doors’ representatives while on site and is responsible for routine care and maintenance of the product.
This warranty shall be deemed null and void if full payment has not been received in cleared funds for the product or associated services. Non-payment will be treated as a breach of contract, and Go Direct Doors reserves the right to seek recovery to the fullest extent permitted by law.
Nothing in this warranty affects your statutory rights under UK consumer law relating to faulty or mis-described goods. For further information, please contact your local Trading Standards Office or Citizens Advice Bureau.
This warranty is non-transferable.
